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How do I delete my avatar or account?

There may be times when you want to stop playing on a specific game world or even delete your entire Rail Nation account. Below you'll find the differences between avatar deletion and full account deletion, and how to proceed with each.


Deleting a Game World Avatar

You can delete your avatar from a game world at any time. This process takes 72 hours to complete.

⚠️ Important: Logging into the game world again during this period will automatically cancel the deletion.

To delete your avatar:

  1. Click the tools icon at the top right of your screen to open the Options menu.

  2. Select Transfer Gold / Delete Avatar from the menu on the left.

  3. You’ll see a summary of your remaining Gold and Plus Account time that can be transferred.

  4. Click Delete Avatar and confirm the deletion in the pop-up window.

Note:

  • Deleting an avatar does not affect your achievements or avatars on other game worlds.

  • Gold and Plus Account time can usually only be transferred to avatars on game worlds of the same country — exceptions may apply for international events.

  • More info is available in the article How to Transfer Gold in Rail Nation, or contact Customer Support for help.


Deleting Your Rail Nation Lobby Account

Deleting your lobby account is permanent and cannot be undone. This will erase:

  • All game progress

  • Achievements

  • Career Engine progress across all game worlds

If you want to delete your account or request a full GDPR data deletion, please contact Customer Support.


To request account deletion: