---
title: "How to delete cache and cookies"
description: "How to delete cache and cookies"
url: https://support.rail-nation.com/en/articles/102-how-to-delete-cache-and-cookies
collection: "Troubleshooting"
updated: 2026-10-11
language: en
alternates: [de, cs, pl, fr, ru]
---

# How to delete cache and cookies

How to delete cache and cookies

Clearing your browser’s cache and cookies can help resolve login issues, display problems, or slow performance—both for general browsing and while playing Rail Nation. Customer Service may recommend this as a first step when troubleshooting.

> **Note:**
> 
> -   This will log you out of all websites.
>     
> -   Any saved shopping carts or session data will be lost.
>     
> -   After clearing, the game may take slightly longer to load initially.
>     

* * *

### **Quick Shortcut for Most Browsers**

Use **Ctrl + Shift + Delete** (Windows) or **Command + Shift + Delete** (Mac) to open the cache and cookie clearing menu directly.

* * *

### **Browser-Specific Instructions**

#### **Google Chrome**

1.  Click the **three-dot menu** in the top-right corner.
    
2.  Go to **Settings** > **Privacy and Security** > **Clear browsing data**.
    
3.  Choose the data to remove (cookies, cached images/files).
    
4.  Click **Clear data**.
    

#### **Microsoft Edge**

1.  Click the **three-dot menu** in the top-right corner.
    
2.  Go to **Settings** > **Privacy, Search, and Services**.
    
3.  Under **Clear browsing data now**, click **Choose what to clear**.
    
4.  Select the relevant options and click **Clear now**.
    

#### **Mozilla Firefox**

1.  Click the **three-line menu** in the top-right corner.
    
2.  Go to **Settings** > **Privacy & Security**.
    
3.  Under **Cookies and Site Data**, click **Clear Data**.
    
4.  Choose what to delete and confirm.
    

#### **Opera**

1.  Click the **red O menu** in the top-left corner and go to **Settings**.
    
2.  Under **Advanced**, find **Privacy & Security**.
    
3.  Select **Clear browsing data**, choose the options to remove, and click **Clear Data**.
    

#### **Safari (macOS)**

1.  Open Safari and go to **Safari** > **Preferences**.
    
2.  Click the **Advanced** tab and enable **Show Develop menu in menu bar**.
    
3.  From the **Develop** menu, select **Empty Caches**.